Terms and Conditions
Article 1 – Definitions
1.1 Entrepreneur: LeisureTeam bv, established in Ermelo.
1.2 SocialSpel: Online Escape game, devised by LeisureTeam bv and implemented on www.socialspel.nl
1.3 Group: Group of people who simultaneously and jointly participate in one session of SocialSpel.
Article 2 – Identity of HoogeboomMystery.co.uk
Part of LeisureTeam bv
Contact person: Jeroen Bos
Appointments and reservations go through the OnlineAfspraken.nl system.
Article 3 – Applicability
3.1 These general terms and conditions apply to every offer from the Entrepreneur and to any distance contract concluded between the Entrepreneur and the Group.
3.2 Before the distance contract is concluded, the text of these general terms and conditions will be made available to the buyer. This will be done on the “your details” page.
3.3 These general terms and conditions and the agreements between the parties are governed by Dutch law.
Article 4 – Discounts
4.1 Entrepreneur reserves the right to end or modify a discount promotion at any time.
Article 5 – Force majeure
5.1 In addition to the provisions of Article 6:75 of the Dutch Civil Code, a failure on the part of the Entrepreneur in the fulfillment of any obligation towards the Group cannot be attributed to the Entrepreneur in the event of a circumstance beyond the control of the Entrepreneur, as a result of which the fulfillment of his obligations towards the buyer is wholly or partially prevented or as a result of which the fulfillment of his obligations cannot reasonably be expected of the buyer. These circumstances also include non-performance of auxiliary persons or other third parties, power failures, computer viruses and other technical problems.
5.2 If a situation as referred to in art. 6.1 occurs as a result of which the Entrepreneur is unable to meet his obligations towards the Group, those obligations will be suspended as long as the Entrepreneur is unable to meet his obligations. If the situation referred to in the previous sentence has lasted fifteen calendar days, both parties have the right to dissolve the agreement in writing in whole or in part. In that case, the Entrepreneur is not obliged to pay compensation for any damage, not even if the Entrepreneur enjoys any advantage as a result of the force majeure situation.
Article 6 – Cancellation
6.1 This article applies to the agreement that contains an agreement to play the Social Game on a specific date.
6.2 The Group can provide the agreed Services before commencement
cancel in writing with the following cancellation costs
due to the Entrepreneur:
a. upon cancellation up to 2 months before the start: 15% of the price;
b. upon cancellation from 2 months to 1 month before the start: 35% of
c. upon cancellation from 1 month to 14 days before the start: 60% of
d. in case of cancellation from 14 days to 7 days before the start: 95% of the
e. in case of cancellation from 7 days before the start or later: 100% of the
In the latter case, however, a discount of 7.50 euros will be provided out of leniency when purchasing a subsequent SocialSpel. This also applies if the Group is present too late to start the game.
6.4 If, due to justifiable circumstances, the agreement cannot go ahead, the agreement will remain in force and the Group and Entrepreneur will agree on a new date in consultation.
7 – Intellectual Property
7.1 The documents provided by the Entrepreneur to the Group are exclusively intended for use by the Group. The Group is not permitted to disclose and / or reproduce obtained information in any form. This includes editing, selling, making available, distributing and – whether or not after editing – integration into networks.
7.2 The Entrepreneur reserves the right to use the knowledge gained during the performance of the work for other purposes, insofar as no confidential information of the Player is provided to third parties. Think of improving the game.
7.3 If the Group or an individual of the Group violates Article 8.1 (intellectual property), the violator, regardless of whether the violation can be attributed to the violator and without prior notice or legal proceedings, for the benefit of the Entrepreneur will forfeit an immediately due and payable fine of 10,000 (ten thousand) euros for each violation without there having to be any form of damage, without prejudice to the other rights of the Entrepreneur, including his right to claim compensation in addition to the fine.
8 – Liability
8.1. The total liability of the Entrepreneur is limited to compensation for damage up to a maximum of the amount of the price stipulated for that agreement (excluding VAT). Under no circumstances will the total compensation for damage amount to more than € 250 (two hundred and fiftyig euro), with the exception of the provisions of 8.2.
8.2. The liability of the Entrepreneur for damage that is the result of intent or deliberate recklessness on the part of the Entrepreneur is not excluded.
8.3. A condition for the existence of any right to compensation is always that the Group reports the damage to the Entrepreneur in writing as soon as possible after it has arisen. Any claim for compensation against the Entrepreneur lapses by the mere lapse of 12 (twelve) months after the claim arose.
8.4. The entrepreneur is not liable for damage caused by auxiliary persons as referred to in art. 6:76 BW.
9 – Invoices
9.1. Invoices must be paid within 14 (fourteen) days. This can only be extended to 30 (thirty) days in consultation.
9.2. When the booking is made by one of our sales representatives, we will take in account €10 (ten), €15 (fifteen) or €25 (twenty-five) per depending on the size of the booking.
9.3. Administration costs for e-invoicing via invoice portals or by means of independent registration as a Vendor amount to € 35, – excluding VAT (thirty-five euros) per invoice and / or registration.